Privacy Policy

At Freight Brokers International Corp. we stress the importance of privacy and are committed to earning the trust of our clients by adopting high standards for the protection of personal information.

Our policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions should be directed, and the means by which to communicate with that person.

In this policy “FBI” means Freight Brokers International Corp. and its affiliated companies, as they may exist from time to time.

In this policy, personal information means information about you that is personally identifiable like your name, e-mail address or phone number, and that is not otherwise publicly available and is not part of your work identification.

It also includes information on guest preference and usage, when such information is supplied to or recorded by FBI in the course of transacting business with an individual.

How you may provide us with your personal information:
By providing the information to us by participating in a marketing initiative.
Below we will outline the type of information normally collected in each of these circumstances, the reasons for doing so, how we will use it and store it.

Information provided to us in communications regarding service delivery such as comment cards:
Information provided to us in such a fashion will be used solely for the purpose of recording your comments, communicating with you in respect of them, reviewing them with the subject personnel, for the purposes of recognizing employees for excellence of service delivery and for developing improvements in service delivery.

By visiting our website:
Our website does not collect personally identifiable information from your computer when you browse it and pages from our servers. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your e-mail address or any other personally identifiable information. When you a request a page from our site, our servers log the information provided in the HTTP request hitter including the IP number, time of the request, the URL of your request and other information that is provided in the HTTP header. We collect the request header information in order to make our website function correctly and provide you the functionality that you see on our website. We also use this information to better understand how visitors use our website and how we can better tailor our website, its contents and functionality to meet your needs.

When do we disclose personal information?
We disclose personal information only in these limited circumstances:
Personal information will be shared with a third party involved in supplying the client with the services they have purchased to the extent necessary to affect the supply and the processing of the transaction.
Personal information may be shared with a public authority or an agent of public authority if in the reasonable judgment of FBI it appears that there is an imminent danger to life or property which could be avoided or minimized by disclosure of the information, or which disclosure is compelled by legal authority.
Any such disclosure of a guests personal information by FBI to a third party will be made only on a confidential basis conditioned upon the information being used only for the purpose for which it has been disclosed.

FBI will not collect, use or disclose your personal information for any other purpose than those identified above, except with your consent.

FBI will protect your personal information with appropriate security safeguards.

FBI will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties.

FBI will strive to keep your personal information as accurate and up to date as is necessary for the purposes identified above.

FBI will honour your request to access your personal information in as timely fashion as is reasonably possible.

You are always free to refuse to provide personal information to us.

You may also withdraw your consent with respect to the use of your personal information for marketing purposes at any time, subject to legal or contractual restrictions and reasonable notice, by e-mailing us at or if you prefer, by writing us at:

Freight Brokers International Corp.
111 Granton Drive, Suite 412
Richmond Hill, ON, L4B 1L5