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We value all our clients and are dedicated to finding them the best solution, every time. You don’t need to take our word for it – read below to see what our customers’ say about our service!

Berendsen Fluid Power
Noel Whyte, Logistics Manager

“The reason Berendsen Fluid Power choose FBI as a business partner is simple:- it’s all about service. You arrange a pick up and delivery and you can rely on their team of quality professionals to get the job done, on time and cost effectively. Over the years, our customers have come to depend on Berendsen’s high level of service, and FBI has contributed to our success by meeting our commitments to our customers.”

Polaris Transport Carriers Inc.
Larry Cox, President

“FBI is a professional company that understands the value of experienced, reliable carriers. They treat us with respect and we have enjoyed helping them find solutions for their clients, which in turn has built our business. FBI’s experience in the industry is clear and it is refreshing to work with a company with such integrity and business understanding. We know we will continue to work with FBI for many years to come.”

Pinnacle Transport Ltd.
Steve McClelland, President

“FBI understands the importance of customer and carrier satisfaction. They treat everyone with respect and are solutions driven, which results in an efficient and beneficial relationship for all involved. FBI is a company that really understands the transportation business and their long standing relationships speak to their values and strengths.”

Inland Label and Marketing Services, LLC
Josh Twitchell, Logistics and Material Group Manager

FBI is a very valuable partner in not only our supply chain, but more importantly our customers’ supply chain. Just when one of our customer’s presents an opportunity that appears to be next to impossible at first glance, FBI comes through with a solution to make sure our customer stays up and running with an on-time delivery. We are proud of our relationship with FBI and their outstanding team and we appreciate the many hoops they jump through to meet our requests

Nemato Corp.
Bob Phaneuf, US Aquatic Products Manager

“FBI understands the complexities of delivering to job sites. They know what questions to ask, they coordinate appropriately and they deliver at the agreed upon time. It is their experience and their reliable direct service that has made FBI our go to transportation provider for over a decade.”

ExpoSystems Canada
Nigel Vance-Lousada, President

“FBI understands the trade show industry like no other transportation provider. They are always available, they always understand the itineraries, they know the locations and they have contacts within the major trade shows to make things run smoothly. Their ‘Show Team’ experts are a pleasure to work with and we have absolute confidence that they will deliver every time.”

Latham Splash
Franco Nania, Logistics Manager

“We have worked with the FBI team since 1993 and are constantly impressed by their ability to find solutions and take care of our products, no matter what the timescale or destination. During our busy season, we don’t have time to worry about shipping and we feel very fortunate to have a partner like FBI who understands our business and makes sure our products are delivered to our clients in the professional manner that Latham Splash clients expect. We enjoy working with the FBI team and hope to continue to do so for another 20 years!”

Ernest Green and Sons
Douglas E. Green, President & COO

“FBI is our go to transportation provider. We trust the team and appreciate that they make it simple for us to deliver our products wherever they need to go, no matter what the timeline, With FBI our transportation seems easy.”

Knorr Systems, Inc.
Cindy Burke, Sales Administration Manager

“It has been a pleasure working with Freight Brokers International (FBI) for our aquatic equipment systems shipments. Each of our job sites has its own demands and special requirements for delivery, and FBI has made sure every delivery is efficiently communicated and on- time – they make it the easiest part of our job! We depend on our vendors to accomplish, with a high degree of professionalism and efficiency, exactly the requirements of our orders. This is precisely the service we receive from FBI, every time! FBI’s dedication to providing the best possible customer service is the main reason they are our exclusive freight broker. We wouldn’t trust our equipment shipments with anyone else!”

Where real people make the difference

Friendly, Bold and Incisive… our philosophy is simple… we listen and collaborate extensively to exceed expectations. Flexibility and decades of industry knowledge fused with advanced technology are at the core of building the right solutions. At The FBI Group being a best in class Logistics Provider is fundamental to developing and sustaining our strong business relationships.