Please complete our Online Freight Quote Form – click here, or please call 1-800-419-8486
A FBI Inc. freight claim presentation should be a simple demand in writing outlining the basis of the claim and identifying the shipment in question.
An adequately and properly supported claim will consist of the following:
1) the claim statement or freight claim invoice setting out the basis and reason for the claim.
2) the original bill of lading.
3) the paid freight bill.
4) the original commercial invoice ( supplier’s invoice ) establishing the value of the goods.
5) copies of any inspection report(s) ( carrier’s, custom’s and/or consignee’s ).
6) copy of delivery receipts, depicting “ bad order * “ signatures, where available.
(*) When shipment is received damaged, delivery receipt must be clearly signed noting damage.
Signing “ subject to inspection “ or “ subject to count “ is considered a clear receipt. Goods
must be inspected and counted at time of delivery, and any discrepancies noted.
7) in the event of a claim for repairs, a detailed explanation of the repair costs showing a
breakdown of parts, labour, etc.
Once these documents have been collected please direct same, via e-mail, fax, and/or registered
mail, to:
FREIGHT BROKERS INTERNATIONAL Corp.
Central Claims Office
111 Granton Drive, Suite 412
Richmond Hill, ON, L4B 1L5
Phone: 905-482-3860
Toll free: 1-800-419-8486
Fax: 905-482-3855
claims@fbifreight.com
Yes you can track your shipments through our Track & Trace software system. A login is required to access our tracking software
To login to Freight Brokers International Track & Trace – click here
If you have forgotten your password or would like to request access to our Track & Trace system – click here
Or call 1-800-419-8486
We have over 20 years of experience, with access to thousands of transportation providers and research tools that allow us to find the best transportation solution to meet your needs. We are not tied to any one provider or to rigid schedules – we put your needs first. What’s more, our vast network and flexibility allows us to seek the best solution and value and we are proud to offer our customers exceptional, personal service along with some of the best rates in the industry.
Freight Brokers International offers the convenience of an in-house, licensed and insured transportation provider with a team of experienced professionals to attend to every detail of every shipment. Our service provides full door-to-door monitoring, fast in-transit times and highly competitive rates.
Working with us means the kind of friendly dependability of knowing someone will always answer the phone and get you an answer – today. We consider ourselves to be your partner and are determined to work tirelessly until we find you the best solution. We earn your next shipment by exceeding your expectations with the one you’ve entrusted to us now.
Our philosophy is simple. We listen. We get to know you, your requirements and exactly what it takes to ensure you feel confident working with us. Honesty, intelligence and the value of solid business relationships are the things that drive our enthusiasm every day.
Experience, a vast network of contacts and forward thinking purchasing strategies ensures our customers get the best transportation solution for the best price. We are not tied to any one provider or schedule, so we can strategically use our network of contacts and select the most advantageous and cost effective solution for our customers. Some of our popular services, like Freight Cost Reduction, offers customers an average of 15 – 25% savings and there are no up front costs to the customer. Clients with 250+ partial or truckloads per year, can qualify for our Freight$olver program which uses a spot pricing strategy to dramatically reduce transportation costs and solve capacity issues.
No mater what your needs, all our clients enjoy the convenience of an in-house, licensed and insured transportation provider, with door-to-door monitoring, fast in-transit times and some of the most favourable rates in the industry.
